Privacy Policy

Thank you for choosing Top Meats UK. We value and respect your privacy and personal data and are committed to protecting it as our own.

Please read carefully this privacy notice as it will give you detailed information on how we (Top Meats UK Ltd) collect and process your personal data through your use of this website (www.topmeats.uk), which includes any data you may provide when you buy a product, sign up to our newsletter or take part in a competition/promotion. This privacy notice supplements the other notices and is not intended to override them.

Any reference to “you” or “your”, means you as a user of our website at www.topmeats.uk (“Website”). References to “we”, “us” or “our” are to Top Meats UK Ltd, a company registered in England with company number 13053640 and address 5 Brompton road, Manchester, M32 9QR.

By continuing to use the Website (www.topmeats.uk), you accept the terms of this policy. If you do not agree with any of our policy, then you should not use the Website.

This Privacy Policy applies only to the actions of Top Meats UK Ltd and You as the User with respect to this Website. It does not extend to any websites that can be accessed from this Website. It is applicable if you are shopping on www.topmeats.uk  website or if you contact us or we contact you about our products and services, whether by telephone, email, post, or via third party digital platforms (including websites or social media platforms).

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which can be grouped together as follows:

Identity Data includes your names, username, title, date of birth and gender.

Contact Data includes your address, email address and telephone number.

Financial Data includes your bank account and payment card details.

Transaction Data includes details about services we have provided to you.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes your username and password, your interests, preferences, feedback, and survey responses.

Usage Data includes information about how you use our website and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data. However, it is not considered personal data in law as this data does not directly or indirectly reveal your identity.

We use the information about you to help us provide you with a more personalised service which is tailored to suit your needs.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).

It is very important that the Data we hold about you is accurate and current. Please keep us informed if your personal data changes. We value your privacy and will never lease, rent or sell your personal data.

How we collect your personal data

There are different methods to collect data from and about you including:

§  Directly from you - You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

-          Contact us through the Website, by telephone, post, e-mail or through any other means;

-          apply for or buy our products or services;

-          create an account on our website;

-          subscribe to our service or newsletter;

-          request marketing to be sent to you;

-          enter a competition, promotion, or survey; or

-          give us your feedback.

§  Through Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies and how we use them on the Website, see the ‘Cookies’ selection below.

We may receive personal data about you from various third parties and public sources as set out below:

Technical Data from the following parties:

-          analytics providers such as Google.

-          search information providers.

-          Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

-          Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register.

How we use your data

We will only use your data when the law allows us to. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. More specifically, we will use your Data in the following circumstances:

-          Where we need to perform the contract, we are about to enter into, or have entered into with you.

-          Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

-          Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data

-          Internal record keeping;

-          Improvement of our products and/or services;

-          Transmission by email of marketing materials that may be of interest to you;

-          Contact for market research purposes which may be done using email, telephone, or mail. Such information may be used to customise or update the Website.

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft opt-in:

-          Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask for more details about a particular product/service, and e are marketing similar products/services). Under this type of consent, we will take your consent as given unless you opt-out.

-          For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide.

-          If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. Please see the section ‘Your rights’ below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may use your Data to show you Top Meats UK Ltd adverts and other content on other websites. If you do not want us to use your Data to show you our adverts and other content on other websites, please turn off the relevant cookies.

Please be advised that we do not intentionally collect personal information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data (where used for ID purposes), health, sex life or sexual orientation. This is known as 'special category' personal information under data protection laws. However, if you choose to provide this information to us (such as in a conversation with an official representative of Top Meats UK Ltd), then this data is retained automatically as part of your communications with us on the basis of your consent.

Third-party apps, websites, and services

If you use any third-party apps, websites, or services to access our services, your usage is subject to the relevant third party's terms and conditions, cookie policy, and privacy policy. For example, if you interact with us on social media, your interactions are subject to the terms and conditions and privacy policies of the relevant social media platform (Facebook, Google, Instagram, etc). The same applies if you use third-party services, such as Amazon's Alexa, as your use of the service is subject to their applicable terms and conditions. We may be required to share Customer information relating to transactions and use of such third party services with that third party, as described in more detail within this Privacy Policy.

You acknowledge and agree that where you provide personal data about someone else to us (for example, if you are purchasing goods as a gift for someone else), you have obtained that person’s consent for us to process this information in accordance with that purpose and in accordance with this privacy policy.

Keeping Data secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will use technical and organisational measures to safeguard your Data, for example;

-          Access to your account is controlled by a password and a user name that is unique to you;

-          We store your Data on secure servers;

-          Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical land organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

-          Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is ‘manifestly unfounded or excessive’. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

-          Right to correct – the right to have your Data rectified if it is inaccurate or incomplete

-          Right to erase – the right to request that we delete or remove your Data from our systems.

-          Right to restrict our use of your Data – the right to ‘block’ us from using your Data or limit the way in which we can use it.

-          Right to Data portability – the right to request that we move, copy, or transfer your Data

-          Right to object – the right to object to our use of your Data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing you Data), please contact us via this e-mail address: [email protected]

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO).

Changes of business ownership and control

Top Meats UK Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Top Meats UK Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring you privacy is fully protected.

Disclosure of Data

We may have to disclose your Data if we are under a duty to disclose or share it in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety, or that of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

    9. Cookies

Top Meats UK Ltd uses Cookies to improve your experience of using the Website and to improve our range of products. Top Meats UK Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

When you visit our Website, a cookie may be automatically installed and temporarily saved on your computer’s hard disk in order to make it easier for you to navigate around our site. Cookies do not enable us to identify you but are used to record information about the pages you have visited on our website, the date and time of your visit to the site, etc. We are able to read this information during your subsequent visits. They are also vital to the provision of shop services (for example, items in your shopping basket are stored in a cookie, prior to checkout)

You can disable cookies in your web browser. However, this may cause certain settings or information to be altered or lost and may also mean that we cannot provide some services via our website.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

The Website may place the following Cookies:

-          Strictly necessary cookies – These are required for the operation of our website. They include, for example, cookies that enable you to log in into secure areas of our website, use a shopping cart or make use of e-billing service.

-          Analytical/performance cookies – they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

-          Functionality cookies – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region)

-          Targeting cookies – these record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and all disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English courts.

Changes to this privacy policy

Top Meats UK Ltd reserves the right to change this privacy policy, as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following alterations.

You may contact Top Meats UK Ltd by email at [email protected]

Attribution

This privacy policy was created using a document from Rocket lawyer (www.rocketlawyer.co.uk)